TERMS & CONDITIONS

These Terms and Conditions (“T&Cs”) govern all bookings made with Travel With Trekking Pals LLC (“Trekking Pals,” “we,” “us,” or “our”).

By booking any Trekking Pals adventure, you acknowledge that you have read, understood, and accepted these Terms and Conditions.

A separate Liability Waiver must be signed before participating in any Trekking Pals trip.

1. What We Do & Agreement to Terms

Trekking Pals organizes curated adventure travel experiences worldwide. Our services may include:

  • Airport pick-up and drop-off (as outlined in your itinerary)

  • Guided tours and listed activities

  • Ground transportation during the trip

  • Coordination with accommodations, local operators, and guides

International and domestic flights are NOT included unless it’s stated otherwise on your itinerary.

By booking a trip with Trekking Pals, you agree to comply with these Terms and any additional instructions provided by our team or partners.

2. Deposit Policy

  • All bookings require a non-refundable deposit to secure your spot.

  • Deposit amounts are listed on each trip’s booking page.

  • Deposits are not refundable, not transferable, and may not be used as travel credit.

3. Booking, Payments & Pricing

Payment Schedule

  • Remaining payments beyond the deposit follow the payment plan on your booking page.

  • Payments beyond the deposit may be eligible for travel credit (see Section 4).

What’s Included

  • Accommodations (double occupancy)

  • Guided activities listed in the itinerary

  • Airport transfers (as specified)

  • Transportation during the adventure

  • Some meals, as outlined

What’s Not Included

Travelers are responsible for:

  • International/domestic flights

  • Visas, passports, vaccinations, and all entry/exit requirements

  • Personal expenses

  • Meals not listed

  • Tips and gratuities

  • Optional add-ons

  • Comprehensive travel insurance

Once your deposit is paid, your trip price is guaranteed and will not increase.

4. Cancellations, Refunds & Travel Credit

If YOU Cancel

  • Deposits are 100% non-refundable.

  • Payments beyond the deposit may be converted into Trekking Pals travel credit, valid for 2 years from the original trip start date.

  • Travel credit may be used on any future Trekking Pals adventure.

  • No cash refunds will be issued.

If Trekking Pals Cancels or Modifies the Trip

Trekking Pals reserves the right to modify or cancel a trip due to:

  • Safety concerns

  • Weather

  • Political conditions

  • Low enrollment

  • Operational challenges

If a full cancellation is required, travelers will receive a cash refund.

5. Minimum Group Size

Each trip requires a minimum number of participants to operate.

If the minimum is not reached:

  • Trekking Pals may cancel.

  • Travelers will receive a full refund for all paid amounts, including the deposit.

6. Assumption of Risk, Responsibility & Insurance

Adventure travel involves inherent risks, including but not limited to:

  • Altitude

  • Weather

  • Terrain

  • Transportation delays

  • Illness or injury

  • Government closures

  • Wildlife encounters

  • Unpredictable environmental conditions

By booking, you acknowledge and accept these risks.

Trekking Pals is NOT responsible for:

  • Missed flights or delays

  • Lost, damaged, or stolen belongings

  • Medical expenses

  • Passport/visa issues or denial of entry

  • Travel disruptions caused by weather, airlines, political events, or government restrictions

  • Additional costs caused by traveler error

Travel Insurance

Travel insurance is strongly encouraged and may be required for certain trips.

Coverage should include:

  • Trip cancellation

  • Medical and emergency evacuation

  • Baggage protection

  • Travel delay coverage

  • Rescue when applicable

7. Health, Fitness & Medical Requirements

By booking, you confirm:

  • You have reviewed the physical requirements of the trip

  • You are medically and physically fit to participate

  • You have disclosed relevant medical conditions

  • You will bring necessary medications

  • You accept full responsibility for managing your personal health

Trekking Pals is not liable for medical incidents resulting from pre-existing or undisclosed conditions.

8. Independent Contractors

Trekking Pals works with trusted third-party suppliers, including local guides, transportation companies, hotels, and activity providers.

These partners are independent contractors, not employees or agents of Trekking Pals.

Trekking Pals is not responsible for acts, errors, omissions, or negligence of any independent contractor.

9. Force Majeure

Trekking Pals is not liable for trip disruptions, delays, cancellations, or modifications caused by events beyond our control, including but not limited to:

  • Natural disasters

  • Pandemics or public health emergencies

  • War, terrorism, or political unrest

  • Government closures or mandates

  • Strikes or labor disputes

  • Extreme weather conditions

  • Acts of God

10. Traveler Conduct

Travelers must maintain respectful behavior toward fellow participants, local communities, and guides.

Trekking Pals may remove any traveler who jeopardizes group safety or disrupts the experience. No refunds will be provided in these circumstances.

11. Privacy & Sharing of Information

To operate your adventure, Trekking Pals may collect personal information such as passport details, birthdates, emergency contacts, and health notes.

This information may be shared ONLY when necessary with:

  • Government authorities (for permits and entries)

  • Accommodations

  • Local partners and guides

Trekking Pals does not sell personal information.

12. Photography & Media Release

By participating in a Trekking Pals adventure, you grant Trekking Pals permission to use trip photos and videos (including your image) for marketing and promotional purposes.

If you prefer not to be photographed, you must notify us in writing before the trip begins.

13. Jurisdiction & Governing Law

These Terms and Conditions are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.

Any disputes must be resolved in a court of competent jurisdiction within Wyoming.

14. Acceptance of Terms

This document is not signed, but by booking and participating in a Trekking Pals adventure, you automatically agree to all terms listed here.

A separate Liability Waiver will be sent to you and must be completed before departure.